How do I add photos to my profile?
How do I delete my profile?
How do I stop getting email from you?
How do I contact ShotByCupid Customer Service?
How do I retrieve my password if I forgot it?
How can I get a free membership?
How do I cancel my pay membership? How do I stop auto-rebilling?
What are your payment methods? What are your prices?
How does the automatic renewal program work?
What is your Refund Policy?
Why do I keep getting sent to the login screen?
Question: How do I add photos to my profile?
Answer: Goto the photo managment page from the My Profile Section
with the 'manage your photos' option or click here
to go there directly.
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Question: How do I delete my profile?
Answer: Goto the My Profile Section, and use the 'delete your profile' option.
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Question: How do I stop getting email from you?
Answer: Goto the My Profile Section, and use the 'delete your profile' option.
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Question: How do I contact ShotByCupid Customer Service?
Answer: You can contact us here.
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Question: How do I retrieve my password if I forgot it?
Answer: Go to this page and enter the email address you origionally
signed up with. We will then email your password to you.
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Question: How can I get a free membership?
Answer: CupidPoints are given as rewards for various user actions. They can be traded in for free full memberhsips.
Information on how many CupidPoints you have can be found in the My Profile Section
For info on how to earn or trade in your points, visit the CupidPoints Page.
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Question: How do I cancel my pay membership? How do I stop auto-rebilling?
Answer: Information about canceling and the link to the cancel page are
available here.
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Question: What are your payment methods? What are your prices?
Answer: To pay by check or money order, please follow these instructions.
To view our membership prices, click here.
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Question: How does the automatic renewal program work?
Answer: When you purchase your membership by credit card, you will be entered into our
automatic renewal program. You must purchase an initial membership package at
the full price. When that initial membership time period ends, your account will
be automatically renewed, via a charge to the credit card on file, for one month
at a time at a lower rate that you locked in at the time you initially became
a paying member. All current rates are listed on the Join Page.
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Question: What is your Refund Policy?
Answer: You may cancel your subscription at any time by resigning from
ShotByCupid. All new members have access to many site features for trial purposes.
Because of this opportunity to sample our community at no cost, we do not offer refunds
of purchased time. We will gladly transfer your remaining time to another member.
Because we clearly state this policy here and in our terms and conditions,
anyone that attempts to
issue a chargeback will have their email address and credit card added to a global blacklist that many
online sites use to prevent fraud. Again, it is
EASY to cancel ANYTIME, just go here.
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Question: Why do I keep getting sent to the login screen?
Answer: If you are asked to login repeatedly, there may be a problem with your cookies.
Please go here for info on how to fix it.
http://www.shotbycupid.com/help/login_problems
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